Terms of Service

Order Handling & Shipping

Orders placed on our website are not guaranteed to be fulfilled, but placed in an On Hold status.  Payment is not taken and the order is not fulfilled until we ensure we have the requested quantities in stock.  You will receive a confirmation when your order has been fulfilled.   Many of our supplies may require special ordering and fulfillment will be delayed.  If your order cannot be fulfilled within 7 days, we will notify you.  We reserve the right to cancel any order placed for any reason at any time.  Expect handling times of up to 3 business days after your order has been placed and funds transferred and delivery times of up to 2 weeks.  Currently, we ship only within Canada and all orders placed are made in Canadian Dollars. 

Shipping Cost:

All orders of $300.00 or more are eligible for free shipping.  For all orders under $300.00, shipping costs are calculated by Canada Post.

In-Store Pickup

If you would like to pick up your order in-store, then you must contact us with your name, phone number and order number to notify us.  We will notify you when your order is ready for pick-up.

Sales Tax

As of April 1, 2013 the following tax rates are applicable:

Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon	5% PST
New Brunswick, Newfoundland, and Ontario	13% HST
Prince Edward Island	14% HST
Nova Scotia	15% HST